Eng .
Home > SUPPORT > Star Services > Our Star Services

Whirlpool understands buying a home appliance is more than just choosing a product. A full comprehensive range of after-sales services has to be followed in order to make your purchase 100% satisfactory.

As an industry leader, we launched STAR SERVICE as early as 1991. It is a full range of delivery and installation services that tailored to meet the hectic schedule of working couples in such a fast moving city like Hong Kong.

Star Service Hotlines

Hong Kong: 2406 9138
Macau : 0800157 (Toll free)

Service Hours: Mon-Sat:      8:30a.m.- 5:30p.m

Same Day Delivery & Installation
Delivery and installation to be finished in one day
Holiday Delivery & Installation
We provide service on Sunday and holidays* as well.
Temporary Substitute Appliance During Repair
We lend you a temporary washer / dryer / refrigerator during repair period ($200-$350 transportation fee would be charged depending on location)

(Note : *Exclude Statutory Holidays)
Depending on the delivery address and time and may subject to a fee.
Star Services may not apply to
Outlying Islands and Tung Chung area.
Extra charge is required for special delivery. For more details, please contact Star Service hotline 2406 9138
Extra charge may apply on temporary subsitute appliances. 

Please enter your name and email address to get a product brochure by email.
Verification Code: