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Contact Us

Product not functioning properly? Check out PRODUCT ISSUE FAQ Find out where to buy our products HERE

Need help?

Call us at 2406 9138
Phone

General Inquiries

Hong Kong: 2406 9138 Macau: 0800157(toll free) Mon - Sat 8:30am - 5:30pm HK Fax: 2408 3038
BOOK OUR REPAIR SERVICE HERE

Whirlpool Experience Centre

Mon - Fri 8:30am - 5:30pm
MAKE APPOINTMENT NOW

Delivery Service and Warehouse

Hong Kong: 2407 3126 Mon - Sat 9:00am - 6:00pm HK Fax: 2407 1302
Email
SEND US A MESSAGE
through our online inquiry

General Inquiries

info@whirlpool.com.hk

Whirlpool Experience Centre

whk_showroom@whirlpool.com
Address

Whirlpool Experience Centre

Unit 03-04, 36/F, AIA Tower, Kwun Tong

Service Centre (Consumer Appliances Service Limited**)

Unit D, 7/F, Fou Wah Industrial Building, 10-16 Pun Shan Street, Tsuen Wan   Office Hour: Mon-Fri 8:30am - 5:30pm Sat 8:30am - 12:30pm   **Consumer Appliances Service Limited wholly owned by Whirlpool (Hong Kong) Ltd.

Notice of relocation

Effective from 25th January 2021, our Service Centre would be relocated from the existing location at Unit D, 7/F., Fou Wah Industrial Building, 10-16 Pun Shan Street, Tsuen Wan, to the new address as follows: 12/F., Wilson Logistics Centre, 24-28 Kung Yip Street, Kwai Chung, New Territories Due to this relocation, our repair services will be suspended between 21st - 24th January, 2021. Sorry for any inconveniences caused. Please note that for customers who bring their own home appliances to our service centre for service after 1st January, 2021, they may need to pick up their units from the new location. All parts or accessories will only be sold on the official website of Whirlpool Hong Kong.

To reduce the risk of spread of COVID-19, effective from March 12, 2020, Whirlpool Hong Kong introduced two separate technician teams to carry out inspection work.

Their work locations are as follows:

1) 17/F., Elite Centre, 22 Hung To Road, Kwun Tong, Kowloon

2) Unit D, 7/F, Fou Wah Industrial Building, 10-18 Pun Shan Street, Tsuen Wan.

Transportation to Service Centre

Address: Unit D, 7/F, Fou Wah Industrial Building, 10-16 Pun Shan Street, Tsuen Wan (Enter at Pun Shan Street)
Via Minibus
1
No.302 Minibus [ Route: Kwai Fong → Hong Kong Garden ] From: Kwai Fong MTR Station To: Sha Tsui Road
2
No.96B Minibus [ Route: Tsuen Wan Station → Bayview Garden ] From: Tsuen Wan MTR Station To: Chai Wan Kok Street
Via Bus
1
No.34M [ Route: Tsuen Wan Station → Bayview Garden, Circular ] From: Tsuen Wan MTR Station To: Chai Wan Kok Street
Via MTR
1
Tsuen Wan West MTR Station 13 minutes walk