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  • Storewide New Products Extra 10% Off (Promo Code DEC10OFF )

Due to the recent concerns over the coronavirus in Hong Kong, in order to protect our staffs and consumers while minimising the spreading of virus, we shall impose limited service arrangements for the following with immediate effect:
  • (1) Customer Service Hotline
  • (2) Delivery Service
  • (3) On-site repair and installation

We will resume our normal operation as soon as possible upon speculation on the situation. Please contact us via our website https://bit.ly/2U6ZEv8 or call us at 2406 9138 for any enquiries.
We apologize for any inconvenience caused and thank you for your understanding.

>Contact Us

Contact Us

Product not functioning properly? Check out PRODUCT ISSUE FAQ Find out where to buy our products HERE
To serve a better customer service, please contact our Customer Service hotline if necessary : 2406 9138
Phone

General Inquiries

Hong Kong: 2406 9138
Inquiry via WhatsApp
Macau: 0800157(toll free) Mon to Fri 8:30am - 5:00pm Sat 8:30am - 12:30pm HK Fax: 2408 3038
BOOK OUR REPAIR SERVICE HERE

Delivery Service and Warehouse

Hong Kong: 2406 9138 (Press 2 after selecting language) Mon to Fri 8:30am - 5:00pm Sat 8:30am - 12:30pm HK Fax: 2407 1302
Email
SEND US A MESSAGE
 through our online inquiry

General Inquiries

info@whirlpool.com.hk
Address
12/F, Wilson Logistics Centre, 24-28 Kung Yip Street, Kwai Chung   1) Carry In Maintenance Service Center (Consumer Appliances Service Ltd.**) Office hours: Monday to Friday: 8:30am - 12:30pm and 1:45pm - 5:30pm Saturday: 8:30am - 12:30pm Close on Sunday and Public Holiday   2) Spare Parts Sales Center (Consumer Appliances Service Ltd.**) Office hours: Every Wednesday and Thursday: 2pm - 5pm Close on Public Holiday   **Consumer Appliances Service Limited wholly owned by Whirlpool (Hong Kong) Ltd.

Transportation to Service Centre

Address: 12/F., Wilson Logistics Centre, 24-28 Kung Yip Street, Kwai Chung, New Territories